Policy Assistant for care homes
Your policies,
answered
on the floor.
Upload the policies and procedures you already maintain. Anyone working your floor asks in plain language and gets your answer, cited to the document it came from.
Stay with the resident and call the nurse in charge. Do not move them until they have been assessed for injury.
Grounded in Cityview Medical's own documents. When in doubt, confirm with your supervisor.
SAMPLE CONTENT · CITYVIEW MEDICAL IS THE APP'S DEMO FACILITY
Your binder → their phone
From the right tab to the right answer.
Stay with the resident and call the nurse in charge. Do not move them until they have been assessed for injury.
SAMPLE CONTENT · THE APP'S DEMO FACILITY
How it works
From the binder on the shelf to the phone in their hand.
Call the on-call manager listed on the unit board. If there is no answer within 15 minutes, call the Director of Care.
Your binder, all of it
Every policy you already maintain, on every shift.
SAMPLE TITLES
Your binder
Upload the new version and the old one stops answering.
Your documents, nobody else's.
Answers draw only on what you uploaded. Never generic advice, never another facility's procedure.
Upload what you already have.
PDF or Word, the policies and procedures you already maintain. No rewriting.
Upload a new version and the one it replaces stops answering with it.
SAMPLE CONTENT · THE APP'S DEMO FACILITY
When it doesn't know
If your binder doesn't cover it, it says so.
No guessing, and no borrowing from somewhere else. It points them to a supervisor instead.
Where it works
Built for the homes that run on a binder.
FAQ
Before you ask
Can workers look up our facility's policies in the app?
Yes. You upload the policy documents you already maintain, and anyone working your floor, whether your own staff or a marketplace professional, can ask a question in plain language and get the relevant passage back, cited to the document, version and section it came from. When your documents don't cover a question, it says so and points them to a supervisor rather than guessing.
Can staff ask out loud?
Yes. Tap the mic and say it, or type. Either way the answer comes from your documents, with the document, version and section it came from.
What happens when a policy changes?
Upload the new version. The version it replaces stops answering with it.
Get the app
See it answer your own policies.
Book 30 minutes and see it answer a real policy binder. Or put the app on your phone now: Android is on Google Play; on iPhone, tell us where to send the install link.
Book a demo →