For Ontario long-term care homes
Short a shift?
Whoever fills it works from your policies.
Post the gap to your own staff first, then open it to the marketplace. Only professionals current on the same required education as your team can apply, and your policies are on their phone from the day before the shift, cited to your own documents.
Their first shift with you
New to your building. Not to your policies.
Anyone working your floor, your own staff or a marketplace professional, asks in plain language and gets the passage from your documents, cited to the document, version and section. When your documents don't cover it, it says so and points them to a supervisor.
The same standard
Marketplace staff complete the same required education as yours.
Required education is enforced before anyone can apply to your shift, and each applicant's education record is shown to you before you accept. The curriculum is written and kept current by Shiftmark.
| REQUIRED COURSE · SAMPLE | YOUR STAFF | MARKETPLACE |
|---|---|---|
| Infection Prevention | ||
| Safe Patient Handling | ||
| WHMIS Refresher | ||
| Fire Safety | ||
| Abuse & Neglect Prevention |
Registration is confirmed by you as you accept an applicant, against the document on file.
FAQ
Before you ask
Can workers look up our facility's policies in the app?
Yes. You upload the policy documents you already maintain, and anyone working your floor, whether your own staff or a marketplace professional, can ask a question in plain language and get the relevant passage back, cited to the document, version and section it came from. When your documents don't cover a question, it says so and points them to a supervisor rather than guessing.
Do outside professionals have to complete training?
Yes. Required continuing education is enforced by the platform before anyone can apply to your shift, and each applicant's education record is shown to you before you accept.
Can our own staff pick up a shift before it goes public?
Yes. A shift can be posted visible to your employees only, and widened to the marketplace with one change if nobody takes it. Internal pickups aren't billed through the platform.
Are professionals verified before they show up?
Mandatory training is enforced before a shift can be claimed. Registration is confirmed by the facility as it accepts an applicant, against the document on file, checked before the shift by the people accountable for it.
How are we billed?
One invoice every two weeks, covering the shifts completed from the 1st to the 15th and from the 16th to month end. It reaches your billing contact by email with a hosted payment page: pre-authorised debit or card, net 15. Nothing is charged per shift and no card is kept on file.
Get the app
Bring your policies to a 30-minute demo.
Book a demo with us, or put the app on your own phone first. Android is on Google Play; on iPhone, tell us where to send the install link.
Book a demo →